navi Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering, casino gaming, or sportsbook activity is prohibited by local law. Our navi platform is available only in regions where applicable legislation permits such services. Users are responsible for verifying that access and use of navi comply with the laws of their own jurisdiction before creating an account or funding any activity.

This page sets out our legal position regarding service availability, account eligibility, user responsibility, and the jurisdictions where we operate. We take compliance seriously — if you are uncertain whether navi is legally available where you are, contact our support team or review your local gaming authority's guidance before proceeding.

By accessing navi, you confirm that you are in a jurisdiction where our services are permitted and that you accept full responsibility for your compliance with local law. We reserve the right to restrict or terminate access to any user whose jurisdiction prohibits gaming or wagering services.

Service Availability & Jurisdictional Limits

Navi operates in selected jurisdictions across the Asia-Pacific region, including support for users in Indonesia and surrounding territories where local law permits online gaming, live casino, and sportsbook operations. Our services are available in specific cities and regions, including Jakarta, Surabaya, Bandung, Medan, and Semarang, subject to local regulatory frameworks.

We explicitly do not offer navi's services in any jurisdiction where:

Online gambling or wagering is prohibited or restricted
The user's local law requires licensing from a domestic operator only
Government authorities have designated online gaming as illegal or subject to criminal penalty
The user's nationality or residency is on our restricted list due to international sanctions or compliance requirements

We regularly review and update our service availability based on changes in local law. If a jurisdiction changes its legal position on online gaming, we will adjust navi's availability accordingly and notify affected users.

No express or implied license: Nothing on navi should be construed as an express or implied claim that we hold a gaming license in your jurisdiction. We operate according to the legal framework of each region where we provide services.

User Responsibility & Account Eligibility

It is your sole responsibility to determine whether using navi is legal in your jurisdiction. We do not provide legal advice. Before you register, fund your account, or place any wager on slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), or sports betting (Liga 1, Piala AFF, Champions League, Premier League), verify that such activity is permitted where you are.

We require you to be a legal resident of a jurisdiction where our services are available. We verify this through:

Reviewing your registered address at account creation
Requesting identity documentation (national ID, passport) to confirm residency
Monitoring account activity (login location, payment source, betting patterns) for signs of access from prohibited regions

If we discover that you are accessing navi from a prohibited jurisdiction, we will restrict your account and may freeze any balance pending legal review.

Legal residency: Your registered address on navi must match a jurisdiction where we operate. Address changes require updated proof of residence.
Age of majority: You must be of legal age in your jurisdiction (typically ) to open an account. We verify this via government-issued ID.
Employment restrictions: Employees of gaming operators, payment processors, and certain government bodies may be ineligible. Disclose conflicts of interest during registration.
Payment method match: All deposits and withdrawals (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) must match your account name and registered country.

Compliance & Legal Authority

Navi complies with all applicable anti-money-laundering (AML), know-your-customer (KYC), and sanctions-screening regulations in each jurisdiction where we operate. We may request identity documents, proof of address, source-of-funds verification, and beneficial ownership information at any time to satisfy regulatory requirements.

We cooperate with local gaming authorities, law enforcement agencies, and financial regulators. If authorities in your jurisdiction request information about your navi account, we will provide it as legally required. We do not guarantee confidentiality or privacy in such cases.

By opening an account on navi, you consent to:

Our collection and processing of personal data (name, address, payment details, identity documents) as described in our Privacy Policy
Verification of your information against government watchlists and sanctions databases
Disclosure of your account information to regulatory authorities when legally required
Potential account suspension or closure if you breach jurisdiction restrictions or KYC requirements

Prohibited Conduct & Account Termination

We reserve the right to terminate any navi account and forfeit balance if we discover:

Access from a prohibited jurisdiction
Use of false identity or address information
Undisclosed employment conflicts (e.g., you work for a competitor operator)
Payment sent from a third party or sanctioned entity
Violation of local law regarding gaming or wagering in your region
Breach of these jurisdiction terms

If your account is terminated due to jurisdiction violation, we will attempt to return any balance to your original deposit method, subject to legal review and regulatory hold periods. We are not liable for losses or expenses incurred as a result of account closure due to compliance violation.

Limitation of Liability & Disclaimers

We provide navi "as-is" without legal advice or warranty regarding its lawfulness in your region. We do not guarantee that our services are legal in your jurisdiction — you must independently verify this with local authorities or legal counsel.

To the maximum extent permitted by law, we are not liable for:

Your decision to use navi in a prohibited jurisdiction
Penalties, fines, or legal action you face in your jurisdiction for using navi
Loss of funds due to account suspension or termination for jurisdiction violation
Any claim that our services infringe your local law

Updates & Policy Changes

We may update our jurisdiction policy at any time without notice if local law changes. Changes that restrict service availability will be communicated via email to affected users. Your continued use of navi after such notice means you accept the updated policy.

If a jurisdiction where you are located becomes prohibited, we will give you a reasonable window (typically 30 days) to close your account and withdraw your balance before service termination.

Legal Inquiries & Contact

If you have questions about whether navi is available in your jurisdiction, contact our support team:

Email: [email protected]
Live chat: 09:00–23:00 Jakarta time, daily (select "Legal" from the help menu)
In-app Help: Available from your navi account settings

We take our jurisdictional obligations seriously. By using navi, you confirm that you have verified service availability in your region and accept full responsibility for your compliance with local law. If you are ever unsure, do not proceed — contact us or consult local gaming authority guidance first.